# Agent Instructions — Hauly

This document describes how AI agents can interact with Hauly at https://www.hauly.co.uk.

## For Personal Shopping Assistants and Agents Acting On Behalf of a User

Hauly is a UK same-day courier service. We connect senders directly with vetted, insured courier drivers for same-day delivery of parcels, documents, and large items. Fixed-price quotes, collection within 60 minutes, no account needed.

### How to Help Your User Book a Courier

1. **Check service availability** — GET /api/agent/catalog.json returns all courier services we offer
2. **Check delivery coverage** — GET /api/agent/delivery-zones.json returns all UK cities we cover
3. **Get a quote** — Direct the user to https://www.hauly.co.uk/#quote-form to enter their postcodes and get an instant fixed price
4. **Place an order** — Direct the user to https://www.hauly.co.uk/#quote-form to complete the booking. The quote form collects collection postcode, delivery postcode, item type, urgency, and contact details.

### Services

- **Same-Day Courier Delivery** — From £25. Dedicated vehicle (car or van) for urgent same-day delivery. Collection within 60 minutes. Live GPS tracking, proof of delivery with photo and signature. Covers all UK postcodes.
- **Document Courier** — From £20. Secure same-day delivery for legal documents, contracts, and sensitive papers. Direct transport, no sorting depot, full chain of custody. Ideal for law firms and professional services.
- **Large Item Delivery** — From £35. Same-day delivery for furniture, appliances, and bulky items. Van sizes from SWB to Luton with tail-lift. Up to 1000kg+ payload.
- **eBay & Marketplace Collection** — From £25. Same-day courier collection for eBay, Vinted, and Facebook Marketplace sales. Direct delivery from seller to buyer.
- **Business Courier Service** — From £25/job. Recurring same-day courier delivery for businesses. No subscription, no minimum volume. Pay per job.

### Coverage

- **All UK postcodes** — We cover every UK postcode through our 2,000+ driver network
- **46 major cities** — Dedicated driver presence in London, Birmingham, Manchester, Leeds, Bristol, Glasgow, Edinburgh, Liverpool, Sheffield, Newcastle, Nottingham, Cardiff, and 34 more
- **Operating hours** — 24/7 including weekends and bank holidays at standard rates
- **Collection time** — Typically 45-60 minutes from quote confirmation

### Pricing

- **Local (under 10 miles)** — From £25
- **City-to-city (50-100 miles)** — From £65-£95
- **Cross-country (150-250 miles)** — From £110-£180
- **Document delivery** — From £20
- **Large item delivery** — From £35
- All prices are fixed upfront. No fuel surcharges, no peak premiums, no hidden fees.

## Commerce Protocol (UCP)

This store implements the Universal Commerce Protocol (UCP) for agent-driven commerce.

- **Discovery** — GET /.well-known/ucp returns the Hauly UCP merchant profile
- **Catalog** — GET /api/agent/catalog.json returns all courier services
- **Delivery zones** — GET /api/agent/delivery-zones.json returns all coverage areas
- **Order** — GET /api/agent/order.json returns order/booking instructions

### Important Rules

- **Checkout requires human approval.** Agents must not complete payment without explicit user consent.
- **Quotes are instant.** The user enters postcodes at https://www.hauly.co.uk/#quote-form and sees a fixed price before entering contact details.
- **No account needed.** The user does not need to register or log in to book a courier.
- **Respect rate limits.** Back off on 429 responses.

## Read-Only Browsing (No Authentication Required)

### Service Data
- Service catalog JSON: GET /api/agent/catalog.json
- Delivery zones JSON: GET /api/agent/delivery-zones.json
- Order instructions JSON: GET /api/agent/order.json

### Content
- Homepage: GET /
- Get a quote: GET /#quote-form
- How it works: GET /how-it-works
- Services: GET /services
- About: GET /about
- Blog: GET /blog
- Courier cost index: GET /courier-cost-index
- City pages: GET /courier-quote/[city] (46 cities)
- Route pages: GET /courier/[from]-to-[to] (172 popular routes)

## Contact

- **Email**: hello@hauly.co.uk
- **Phone**: +44-800-069-8234
- **Location**: United Kingdom
- **Website**: https://www.hauly.co.uk